Layers of intricacy

I hope you have a freeze in place.

(Real world: “Operations director” demanding bug fixes, QA wanting a feature freeze for 6 months, sales demanding that nobody talk to the customers about bugs for fear of upsetting them, customers contacting me on my private email address “What’s going on, when can we have bug fixes?” Me: “We need to install a diagnostic tool on your server.” Customer “Fine, when can you do it?” Sales: “Under no circumstances can anybody install any new software on customer sites till the QA freeze is over. Also, when will the bugs be fixed?” Me: “I’m retiring effective the end of my last contract, which is today.” I have never had a word from them again (I had been paid up to date in advance as a sweetener.)

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