The Joy of S.E.P

Location: Faceless datacenter in the northern 'burbs of Greater Chicagoland
Time: Still too early for this shit

That lull between Christmas and New Year. Most people are off work, so I can actually get some of the work I want to get done accomplished.

Instant Message from the Service Desk lead. OH NO! Users in Domain X can’t login through VPN. Some of them can after multiple reboots. It must be that patch that was pushed out.

Insert 30 minutes of messaging between Service Desk, Myself and Networking. Networking guy spots in splunk that the LDAP service for Domain X is obviously bouncing. That’s managed by the Systems Engineering team. So, move it over to them and let them worry about it.

The Joy of Someone Else’s Problem.


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