User Inconvenience / User eXaspsration Design

Marketing has a problem with answering “FUCK YES!” to “I mean, we can, but should we?”

I say this as a Marketing Professional™ and I feel confident that someone got a pat on the back for this campaign. Plus, they will probably take your purchase as proof of how good the campaign went! :roll_eyes:

8 Likes

I’d have to check…but it’s even odds I got the laptop in my office as a seed unit that I didn’t pay for in the first place.

Something happened in the last 12 - 18 months and I’m pretty sure I’m in their system as both an Enterprise customer and an SMB customer. Every so often I have to tell my sales rep that another sales guy is bothering me.

Our accounts are hard enough to keep straight without someone else monkeying around on their side.

5 Likes

Running like a finely tuned machine over there. (Why yes, I’m feeling extra sarcastic, today.)

4 Likes

When you think of how much money is spent on crap like this worldwide, and you have to wonder how many hundred million people could have been lifted from poverty, and given food and healthcare. Not to mention the people in marketing with these dumb ideas who could get jobs that are more useful to the world. /rant

6 Likes

Instagram.

It just keeps getting worse.

2 Likes

Screen Shot 2020-10-30 at 5.46.33 PM

Second day, trying to schedule a taxi for a doctor’s appointment.

They do not have any contact email for technical support.

How exactly are people supposed to contact technical support?

4 Likes
4 Likes

So much link rot. And with almost all sites these days using some kind of CMS that requires ongoing maintenance and will be obsolete in a couple of years, it will only get worse.

5 Likes

Amen. I needed to flash the firmware for my Shapoko CNC and the links I had were dead. The link on the forum was bad, but it at least took me to a page I could click through to the current download location.

4 Likes

After trying and getting more migraines from a conventional tablet, I got a used e-ink tablet to read pdfs without the complex multi-stage pre-processing. Runs Android.

I figure I can use it to read pdfs IF I can get it to reliably show quarter-pages. But … fuck …

I can’t figure out which apps, if any, let readers read pdfs. Orion Viewer comes closest, but it requires several steps to fix settings for each pdf, it’s hard to tweak settings, and it’s impossible to carry some settings like zoom 400% to other pdfs.

Just which ones theoretically open pdfs. I can’t use pinch-to-zoom, and can’t pan about, it triggers my migraines, so apps which rely on these aren’t options.

2 Likes

On that note, the built-in Boyue reader actually works pretty well, once I figure it out.

P.S. Except it crashes when opening files from the OneBookShelf app.

3 Likes

youtube.

“…recorded with a Shure 57 Dynamic microphone” [AD in 5 seconds], and now I’m quiet for a few seconds so you can hear the noise floor of the setup.

[Ad begins]
VERIZON ANNOUNCES ITS 5G ROLLOUT BLAH BLAH BLAH

Oh well.

6 Likes
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Bad enough what they do already.

4 Likes

Don’t have the details, but they keep pushing new redesigns, without adequate user input, and they hardly ever resolve the resulting bugs. For example, I can neither scroll about:preferences, due to the sidebars, nor page down in it, due to focus issues.

4 Likes

I just can’t keep up with all my email. I don’t know what to do to try to get through it. I end up taking forrever, often falling days behind, and missing important emails until too late.

I am using Thunderbird with basic accessibility fixes-- enlarge fonts to a readable size, block images, block alerts, etc.

P.S. I am rebuilding my search index and sometimes unsubbing from various lists to try to sort this out. Why am I up at this awful hour though? Because too much email and too much trouble going through it.

4 Likes

I delete thousands from my work email every day without looking at them. Too many autonotifications that I’m autosubscribed to but are totally useless. Lucky my personal email isn’t as bad. ~20-30% is at least relevant.

4 Likes

:notes::notes: LET’S DO THE TIME ZONE AGAIN :notes::notes:

I believe I have encountered one of the worst time zone pickers. It was so bad, my first time marveling at it took so long that the token for generating my account expired and I had start the account creation again.

So I used a screen grabber to grab the entire drop down list. Mind you, it would only show 4 options at a time.

I'll hide the picture under the fold.

And then if you wanted a more “usable” format,

I'll include the data here
Time Zone Abbreviation Offset
Central Summer Time (Australia) ACDT +10:30
Central Standard Time (Australia) ACST +09:30
Acre Time ACT -05:00
Atlantic Daylight Time ADT -03:00
Eastern Summer Time (Australia) AEDT +11:00
Australian Eastern Daylight Savings Time AEDT +11:00
Australian Eastern Standard Time AEST +10:00
Eastern Standard Time (Australia) AEST -10:00
Afghanistan Time AFT +04:30
Alaska Daylight Time AKDT -08:00
Alaska Standard Time AKST -09:00
Amazon Summer Time (Brazil) AMST -03:00
Armenia Time AMT +04:00
Amazon Time (Brazil) AMT -04:00
Argentina Time ART -03:00
Arabia Standard Time AST +03:00
Atlantic Standard Time AST -04:00
Australian Western Standard Time AWST +08:00
Azores Summer Time AZOST -00:00
Azores Standard AZOT -01:00
Azerbaijan Time AZT +04:00
Brunei Time BDT +08:00
British Indian Ocean Time BIOT +06:00
Baker Island Time BIT -12:00
Bolivia Time BOT -04:00
Brasilia Summer Time BRST -02:00
Brasilia Time BRT -03:00
British Summer Time BST +01:00
Bangladesh Standard Time BST +06:00
Bougainville Standard Time BST +11:00
Bhutan Time BTT +06:00
Central Africa Time CAT +02:00
Cocos Islands Time CCT +06:30
Central Daylight Time (North America) CDT -05:00
Cuba Daylight Time CDT -04:00
Central European Summer Time(Cf. HAEC) CEST +02:00
Central European Time CET +01:00
Chaiham Daylight Time CHADT +13:45
Chatham StandardTime CHAST +12:45
Choibalsan Summer Time CHOST +09:00
Choibalsan Standard Time CHOT +08:00
Chamorro Standard Time CHST +10:00
Chuuk Time CHUT +10:00
Clipperton Island Standard Time CIST -08:00
Central Indonesia Time CIT +08:00
Cook Island Time CKT -10:00
Chile Summer Time CLST -03:00
Chile Standard Time CLT -04:00
Colombia Summer Time COST -04:00
Colombia Time COT -05:00
Central Standard Time (North America) CST -06:00
China Standard Time CST +08:00
Cuba Standard Time CST -05:00
China time CT +08:00
Cape Verde Time CVT -01:00
Cental western Standard Trnte (Australian) unofficial CWST +08:45
Christmas Island Time CXT +07:00
Davis Time DAVT +07:00
Dumont d’Urville Time DDUT +10:00
AIX specific equivalent of Central European Time DFT +01:00
Easter Island Summer Time EASST -05:00
Easter Island Standard Time EAST -06:00
East Africa Time EAT +03:00
Eastern Caribbean Time (does not recognize DST) ECT -04:00
Ecuador Time ECT -05:00
Eastern Daylight Time (North America) EDT -04:00
Eastern European Summer Time EEST +03:00
Eastern European Time EET +02:00
Eastern Greenland Summer Time EGST -00:00
Eastern Greenland Time EGT -01:00
Eastern Indonesian Time EIT +09:00
Eastern Standard Time (North America) EST -05:00
Further-eastern European Time FET +03:00
Fiji Time FJT +12:00
Falkland Islands Summer Time FKST -03:00
Falkland Islands Time FKT -04:00
Fernando de Noronha Time FNT -02:00
Galapagos Time GALT -06:00
Gambier Islands GAMT -09:00
Georgia StandardTime GET +04:00
French Guiana Time GFT -03:00
Gilbert Island Time GILT +12:00
Gambier Island Time GIT -09 00
Greenwich Mean Time GMT -00:00
Gulf Standard Time GST +04:00
South Georgia and the South Sandwich Islands GST -02:00
Guyana Time GYT -04:00
Hawaii-Aleutian Daylight Time HADT -09:00
Heure AvancÄ—e d’Europe Centrale rancised name for CEST HAEC +02:00
Hawaii-Aleutian Standard Time HAST -10:00
Hong Kong Time HKT +08:00
Heard and McDonald islands Time HMT +05:00
Khovd Summer Time HOVST +08:00
Khovd Standard Time HOVT +07:00
Indochina Time ICT +07:00
Israel Daylight Time IDT +03:00
Indian Ocean Time IOT +03:00
Iran Daylight Time IRDT +04:30
Irkutsk Time IRKT +08:00
Iran Standard Time IRST +03:30
Irish Standard Time IST +01:00
Israel Standard Time IST +02:00
Indian StandardTime IST +05:30
Japan Standard Time JST +09:00
Kyrgyzstan time KGT +06:00
KosraeTime KOST +11:00
Krasnoyarsk Time KRAT +07:00
Korea Standard Time KST +09:00
Lord Howe Summer Time LHST +01:00
Lord Howe Standard Time LHST +10:30
Line Islands Time LINT +14:00
Magadan Time MAGT +12:00
Marquesas Islands Time MART -09:30
Mawson Station Time MAWT +05:00
Mountain Daylight Time (North America) MDT -06:00
Middle European Summer Time Same zone as CEST MEST +02:00
Middle European Time Same zone as CET MET +01:00
Marshall Islands MHT +12:00
Macquarie Island Station Time MIST +11:00
Marquesas Islands Time MIT -09:30
Myanmar Standard Time MMT +06:30
Moscow Time MSK +03:00
Malaysia Standard Time MST +08:00
Mountain Standard Time (North America) MST -07:00
Maldives Time MVT +05:00
Malaysia Time MYT +08:00
New Caledonia Time NCT +11:00
Newfoundland Daylight Time NDT -02:30
NorfolkTime NFT -11:00
Nepal Time NPT +05:45
Newfoundland Standard Time NST -03:30
Newfoundland Time NT -03:30
Niue Time NUT -11:00
New Zealand Daylight Time NZDT +13:00
New Zealand Standard Time NZST +12:00
Omsk Time OMST +06:00
OralTime ORAT +05:00
Pacific Daylight Time (North America) PDT -07:00
Peru Time PET +05:00
Kamchatka Time PETT +12:00
Papua New Guinea Time PGT +10:00
Phoenix Island Time PHOT +13:00
Philippine Time PHT +08:00
Pakistan Standard Time PKT -05:00
Saint Pierre and Miquelon Daylight time PMDT -02:00
Saint P’erre and Miquelon Standard Time PMDT -03:00
Pohnpe. StandardTime PONT -11:00
Philippine Standard Time PST +08:00
Pacific Standard Time (North America) PST -08:00
Paraguay Summer Time (South America) PYST -03:00
Paraguay Time (South America) PYT -04:00
Reunion Time RET -4:00
Rothera Research Station Time ROTT -03:00
Sakhalinislandtime SAKT +11:00
Samara Time SAMT +04:00
South African Standard Time SAST +02:00
Solomon Islands Time SBT +11:00
Seychelles Time SCT +04:00
Singapore Time SGT +08:00
Sri Lanka Standard Time SLST +05:30
Srednekolymsk Time SRET +11:00
Suriname Time SRT -03:00
Singapore Standard Time SST +08:00
Samoa Standard Time SST -11:00
Showa Station Time SYOT +03:00
Tahiti Time TAHT -10:00
Indian/Kerguelen TFT +05:00
Thailand Standard Time THA +07:00
Tajikistan Time TJT +05:00
Tokelau Time TKT +13:00
Timor Leste Time TLT +09:00
Turkmenistan Time TMT +05:00
Tonga Time TOT +13:00
Turkey Time TRT +03:00
Tuvalu Time TVT +12:00
Ulaanbaatar Summer Time ULAST +09:00
Ulaanbaatar Standard Time ULAT +08:00
Kaliningrad Time USZ1 +02:00
Coordinated Universal Time UTC -00:00
Uruguay Summer Time UYST -02:00
Uruguay Standard Time UYT -03:00
UzbekistanTime UZT +05:00
Venezuelan Standard Time VET -04:00
Vladivostok Time VLAT +10:00
Volgograd Time VOLT +04:00
Vostok Station Time VOST +06:00
Vanuatu Time VUT +11:00
Wake Island Time WAKT +12:00
West Africa Summer Time WAST +02:00
West Africa Time WAT +01:00
Western European Summer Time WEST +01:00
Western European Time WET -00:00
Western Indonesian Time WIT +07:00
Western Standard Time WST +08:00
Yakutsk Time YAKT +09:00

It took me quite a while to realize it is alphabetical by the Abbreviation.

9 Likes

You know how if sites include chat options, they don’t let users either (a) expand the chat window so we can see more than a tiny part of the accursed things, or (b) open the chat window in their own tabs so we can see more than a tiny part AND avoid all the scrolling-induced migraines? I’m sick of it.

And, no, the responsibility of a web browser is NOT to display the site as designed. Because very few sites are accessible as designed, so if you’re displaying them as designed, you’re not actually displaying them to all users, so you’re not displaying them as designed after all anyway, it’s a self-contradictory task.

4 Likes

And if I’ve already cancelled the Chat popup, quit opening a new Chat Request on every page I go to during this session.

1 Like